EasyPayWay Privacy Policy

EasyPayWay regards customer privacy as an important part of our relationship with our merchants. The following privacy policy applies to all EasyPayWay users.

Last Updated: 22th March 2012

Collection of Information

In order to use the EasyPayWay Merchant Payment Provider (EPW), we require information relating to your Internet Merchant Facility (including your Merchant ID, Terminal ID and/or Settlement Account, depending on merchant banks), Company Details, Contact Details, and Payment Details.

Company details may include your company name, website, email address, type of business, TIN Number, Compnay Profile, Trade License and Incorporation Certificates etc.

Contact details may include your company contact person name, email address, telephone number and address.

Payment details may include transaction details.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by EasyPayWay is collected via correspondence from you or your company. This may be via the telephone, Email, or directly through our website.

Use of Collection Information

Any Internet Merchant Facility, Company Details, Contact Details, and Payment Details collected from EasyPayWay customers is required in order to provide you with our payment gateway product, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.


A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use only session ID cookies, and not persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We use cookies in the following ways:

When you register for any of EasyPayWay services, we use cookies to make it easier for you to navigate through and complete the registration form.

When you login to your EasyPayWay Merchant Panel, we use cookies to easily authorise your credentials as you navigate through our secure pages.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as our administration area, may be limited.

This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by Others.

Use of Collected Information


In order to use this Website, you must first complete the registration form and create a username and password. During registration you are required to give company contact person information (such as name and Email address etc). We use this information to contact you about the services on our site in which you have expressed interest.

You have the option to provide company demographic information (such as industry type and business size) to us; we encourage you to submit this information so we can provide you with a more personalised experience on our site. EasyPayWay collects personally identifiable information from our users at several different points on our Website.


If you purchase a service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, Email, and postal address) and financial information (such as Company Profile, Trade License, Incorporation Certificate etc).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.


EasyPayWay uses personally identifiable information for essential communications, such as confirmation Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at support@easypayway.com

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

We use other third parties to provide the essential links between the merchants, the banks and ourselves in order to provide credit card payment gateway services on our site and merchant bank site. When you sign up for EasyPayWay, we will share your Internet Merchant Account details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

EasyPayWay does not share any information with third parties for any unknown or unrelated uses.

Forum, Blog and any personally identifiable information on other website

You should be aware that any personally identifiable information you submit on anywhere can be read, collected, or used by other users, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.


We post customer testimonials on our website which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If at any time the customer feels that they no longer wish to have their testimonial posted on the site they can request for it to be removed by emailing us at support@easypayway.com


There are many links on the EasyPayWay site to external entities. The terms and conditions set out in this privacy statement only covers the domain name of www.easypayway.com.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Website, you can email us at support@easypayway.com.

Access to collected information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on the Your Profile page in the EasyPayWay Administration Area or by emailing our Customer Support at support@easypayway.com or by contacting us by telephone or postal mail at the contact information listed below.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.


House 265 (3rd Floor), Road 19, Mohakhali DOHS,

Dhaka-1206, Bangladesh

E-Mail: support@easypayway.com

Phone: +88-02-9892982, Fax : +88-02-9892983